PRIVACY AT SANNIDH

Privacy Policy

Effective Date: [26-08-2026]

Last Updated: [27-08-2026]

At SANNIDH, your privacy matters to us.

This Privacy Policy explains how SANNIDH (“SANNIDH”, “we”, “us”, or “our”) collects, uses, stores, and protects your information when you visit our website, contact us, make a booking, or use our services, including the De-Stress Drive.

By using our website or services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you provide directly to us when you contact SANNIDH, submit a form, or make a booking.

This may include:

Full name
Phone number
Email address
Booking date and time
Selected service duration
Pickup or meeting location
Preferred route
Messages or enquiries you send to us
Information reasonably required to manage and provide your booking

Please avoid providing sensitive personal information unless it is necessary for the service.

2. Booking & Location Information

To provide a De-Stress Drive, we may need information such as your preferred date, time, pickup point, and route.

Location information is used primarily to coordinate and provide your booked experience.

We encourage customers to select an appropriate public pickup or meeting point whenever applicable.

3. How We Use Your Information

We may use your information to:

Process and manage bookings
Provide SANNIDH services
Coordinate pickup locations, routes, dates, and times
Send booking confirmations and important service updates
Respond to questions and customer support requests
Manage cancellations, rescheduling, or refunds according to applicable policies
Maintain the safety and integrity of our services
Prevent fraud, misuse, or prohibited activity
Improve our website and customer experience
Maintain necessary business and transaction records
Comply with applicable legal or regulatory requirements

SANNIDH does not sell your personal information.

4. Conversations During a De-Stress Drive

SANNIDH is built around human connection, companionship, active listening, and respect.

What you choose to share during a De-Stress Drive will be treated with respect and discretion.

However, we cannot promise absolute confidentiality where disclosure or action may be reasonably necessary to comply with applicable laws, legal requirements, or safety obligations.

SANNIDH is not a therapy, counselling, coaching, medical, mental-health treatment, or crisis-support service.

5. Payment Information

Payments for SANNIDH services may be processed through third-party payment service providers.

Depending on the payment method, these providers may process information required to complete your transaction.

SANNIDH does not intend to directly store complete card numbers, UPI PINs, banking passwords, or other complete payment credentials.

Payment providers process information according to their own privacy policies, security practices, and terms.

6. WhatsApp & Communications

If you contact SANNIDH through WhatsApp, email, phone, social media, or another communication platform, we may receive the information you choose to provide through that platform.

We may use your contact details to communicate with you regarding:

Your booking
Pickup coordination
Booking changes or cancellations
Customer support
Important information about your requested service

Third-party communication platforms may process your information according to their own privacy policies.

7. Cookies & Website Information

Our website may use cookies and similar technologies to support:

Essential website functionality
Website security
User preferences
Website performance
Analytics and understanding website usage

Where required, appropriate choices may be provided for non-essential cookies.

You may also manage certain cookies through your browser settings.

8. Third-Party Services

SANNIDH may use third-party service providers to operate our website and services.

These may include providers for:

Website hosting
Payment processing
Booking management
WhatsApp or other communications
Email services
Maps and location functionality
Website analytics
Website security

These providers may process certain information according to their own privacy policies and terms.

9. How We Share Information

We may share information only when reasonably necessary to:

Provide a service you requested
Process or manage a booking
Process payments
Work with service providers supporting SANNIDH
Protect the safety and security of customers, SANNIDH, or others
Prevent fraud or misuse
Comply with applicable laws, regulations, legal processes, or lawful requests

We do not sell your personal information to third parties.

10. Data Security

We take reasonable administrative, technical, and operational measures designed to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no website, internet transmission, or electronic storage system can guarantee complete security.

11. Data Retention

We retain personal information only for as long as reasonably necessary for purposes such as:

Providing our services
Managing bookings
Customer support
Maintaining transaction and business records
Safety and security
Resolving disputes
Meeting applicable legal, accounting, or regulatory requirements

The exact retention period may depend on the type of information and why it was collected.

12. Your Privacy Rights & Choices

Depending on applicable law and the circumstances, you may contact us to request:

Access to certain personal information
Correction of inaccurate information
Deletion of certain personal information
Withdrawal of consent where applicable
Information about how your personal information is being handled

Some information may need to be retained for legal, payment, security, fraud-prevention, or legitimate business purposes.

13. Children’s Privacy

SANNIDH’s current De-Stress Drive service is intended for adults.

We do not knowingly intend to collect personal information from children for services that are restricted to adults.

If you believe that personal information relating to a child has been provided to us inappropriately, please contact us.

14. External Links

Our website may contain links to third-party websites, social media platforms, payment services, or other external services.

SANNIDH is not responsible for the privacy practices, content, or security of third-party websites or services.

We encourage you to review their privacy policies before providing personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable requirements.

When changes are made, the updated policy will be published on this page and the Last Updated date will be revised.

16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

SANNIDH

Nagpur, Maharashtra, India

Email: [sannidh.official.@gmail.com]

Phone / WhatsApp: +91-7558220695

We will make reasonable efforts to respond to privacy-related requests in accordance with applicable requirements.